FAQ on Download


What's the difference between the trial version and registered version?

Actually there is no functional difference between a trial version and the full version. However, a watermark will be attached to the output produced by the trial version, and the trial version will be expired in 30 days after installation.
As a registered user, you then will be entitled to get the free upgrade within a certain version range and receive the full technical support from us.

I'm having problems downloading files from this site. What can I do?
For trial versions, beta versions, we usually provide more than one download URL for you. Therefore, if the download failed on your first attempt, please try again by clicking another one.
If you have tried all the sites listed, but are still having problems, please check your Internet connection to make sure your connection is working properly. If you are sure your Internet connection is fine, it could be a problem with our server. Sometimes this occurs when the Internet is at its busiest, but the situation will only be temporary. Please try downloading again after a couple of hours.

If you are still experiencing problems downloading, report a downloading problem to our Customer Service Center. We'll fix the problem ASAP.


What should I do if I want to upgrade the program to the latest version?

There're two approaches for you to have your program upgraded.

I. Visit our site to check out the latest info of the program. We always provide our users with the up-to-date download URL. And indicate the new release on index of our web page. You just download the new version, and install it on your computer.
Note: Please make sure that you have the former version uninstalled already.


II. Since it is available for you to upgrade the version online, you can directly click on the button on the interface of the program, and start the upgrade. It may automatically connect with the recently released version.

We now suggest that you choose the first option to upgrade as you may get more info from our website.


Can I get technical help from the Customer Service Center as a trial version user?

Yes, you can get help from the customer service center. Everything you feed back to us is helpful to the further development.